FAQS

What if a product is unavailable?

Return & Exchanges

Loose gemstones, Jewelry, “Ready to be Shipped” pieces Return Policy:

Custom, “Made to Order” pieces Return Policy:

FAQ’s: Returns & Exchanges Policy

What is your privacy policy?

Do you share customer data?

How do you handle cancellations?

What about defective products?

Are policies the same worldwide?

What are the delivery times?

Do you offer express shipping?

Can I track my order?

Do you ship internationally?

What if my package is lost?